Shipping policy
Last updated: October 10, 2025
Welcome to Euphorya. We’re committed to delivering your lifestyle essentials quickly, safely, and reliably.
Please read our shipping policy carefully to understand how we process and deliver your orders.
1️⃣ Order Processing Time
Orders are processed within 1–2 business days after receiving payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You’ll receive an email and/or SMS confirmation once your order has been shipped.
2️⃣ Shipping Options & Delivery Time
Standard Shipping
Delivery timeline: 7–14 business days after order dispatch.
Coverage: Available across all serviceable pin codes in India.
Remote or rural areas may experience slightly longer delivery times.
Express Shipping
Delivery timeline: 4-7 business days after dispatch.
Availability: Offered for selected pin codes.
Cost: Displayed clearly during checkout (based on delivery location, order weight, and size).
3️⃣ Shipping Charges
Standard Shipping: Free for all prepaid orders above ₹999.
Orders below ₹999: Standard delivery charges apply (visible during checkout).
Express Shipping: Optional, charge varies based on delivery address and courier rate.
All shipping charges are clearly displayed at checkout before payment.
4️⃣ Order Tracking
Once your order has been dispatched, you’ll receive an email with the tracking ID and courier details.
You can track your order on the courier’s website or by following the tracking link in your confirmation email.
If you face any issues with tracking or delivery delays, please contact us at:
📧 euphoryaa.official@gmail.com
Include your order number and tracking ID for faster resolution.
5️⃣ Delivery Partners
We work with trusted logistics providers such as Shiprocket, Delhivery, BlueDart, DTDC, and India Post to ensure safe and timely delivery of your products.
6️⃣ Incorrect or Incomplete Addresses
Please ensure your shipping address and contact details are accurate at checkout.
Orders returned due to incorrect or incomplete addresses may incur reshipping charges.
If you notice a mistake after placing your order, email us immediately at euphoryaa.official@gmail.com
We’ll try to update it before dispatch, but changes aren’t guaranteed once the order is shipped.
7️⃣ Delays & Exceptions
While we strive to meet our delivery timelines, delays may occur due to:
Unexpected courier delays
Weather conditions, strikes, or natural disasters
Public holidays or peak shopping periods
In such cases, we’ll notify you via email and work with our courier partners to resolve the issue promptly.
8️⃣ Damaged or Missing Packages
If your order arrives damaged, tampered, or missing items, please notify us within 48 hours of delivery by emailing euphoryaa.official@gmail.com
with:
Order ID
Photos of the parcel (outer & inner packaging)
Photos of the product(s) received
Our team will investigate and resolve the issue through replacement or refund as per our Return Policy
9️⃣ International Shipping
Currently, we ship only within India.
International orders are not accepted at this time.
10️⃣ Contact Us
For all shipping-related inquiries, please reach out to us at:
📧 euphoryaa.official@gmail.com
📍HCL Nagar, Nacharam, Mallapur, Secunderabad, Telangana 500076, India